Predictability of possible churns. How do we do it?We, product owners and/or founders of B2B startups know how difficult it is to bring a new customer in. Often the sale is not simple, the…Jun 17, 2021Jun 17, 2021
Events: understand everything that happens in your product!Yes, we spent some time with no new posts — but for a great reason. Like every company in an early stage, there’s more work than people to…Jun 10, 2021Jun 10, 2021
The filter viewing is going to give you relevant insights!In our last post, we brought a new way to analyze the health of your base through the NPS: by active contract time.Apr 6, 2021Apr 6, 2021
Checking NPS per contract lengthIt is common for us to create several different ways to analysing an indicator. With NPS, for sure, it would be no different.Feb 22, 2021Feb 22, 2021
Do not kill the MessengerIt’s a fact that in our diverse customer base we have promoters, detractors, neutrals; large, medium, and small customers; different…Feb 1, 2021Feb 1, 2021
Do not be indifferent with your NPSTypically, when we start tracking a KPI, whether it’s product, financial, or operational, we want to get some insight from it. Whether…Jan 18, 2021Jan 18, 2021
Why we’re born and what we do!Today, who writes here, the first post of our blog, is Henrique Machado, co-founder of Anallytica. I want to share with you the vision…Dec 31, 2020Dec 31, 2020